Shipping Policy
Last updated: October 10, 2026
Rezzy Gear currently ships within the United States. Shipping destinations, methods, and charges available for a particular order are shown at checkout.
Production and processing
Many Rezzy Gear products are produced or decorated after an order is placed. Production time is separate from carrier transit time. Custom, personalized, limited, and special-order items may require additional production time.
We do not guarantee a specific delivery date unless a written delivery commitment is explicitly provided for your order. Carrier delays, weather, address issues, inventory availability, production delays, and other events outside our reasonable control can affect delivery timing.
Shipping charges
Shipping charges are displayed at checkout based on the destination and the shipping options currently available.
Address accuracy
Please review your shipping address carefully before completing checkout. If you notice an error, contact us as soon as possible. We cannot guarantee an address can be changed after production or fulfillment has started.
Tracking
When tracking information is provided by the fulfillment partner or carrier, it will be made available through the order information or shipment notification. Tracking updates are controlled by the carrier and may not appear immediately.
Lost, delayed, or damaged shipments
If a shipment appears lost, arrives damaged, or is materially delayed, contact rezzy.gear.admin@gmail.com with your order number. We will review the shipment information and work with the carrier or fulfillment partner as appropriate.